SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| LOCATION |
*ESTIMATED SHIPPING TIME |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason. If you did
not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lalbug (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lalbug.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Please do not send your purchase back to us unless we authorize you to do so.
E***b –
Beautiful dress. Nice and friendly seller ,who helped me a lot from choosing size to taking photos before shipping,100% trust.
a***r –
He goes crazy once like a picture and sweeter yet🥺♥* The present report is being issued without formal editing. Contact me ask for a delivery within 7 days memi_shopping my account Tic Tok and my mobile number + 966 50 032 0782
I***Y –
The dress is amazing!!!! She exactly matches the photo and she arrived with a speed without a name!😍😍😍😍
a***h –
I asked her for his client and arrived a week because she continued with the seller and confirmed that the size is in the store, qayz al-Habib asked by me to communicate with me,
N***R –
Good as always never fails to impress me
a***r –
The dress is worn and I arrived in 7 days, but the defect of the beads flattens him a lot
K***i –
The dress arrived for my client, Zhi mattada, and thank God, his mediator to ask for your life, asking for follow-up to hand over any break or lack of Flos Noraashop telegrams are the best stores rated by our customers and discount codes
N***w –
I got the same picture and the sewing is clean, the cloth and the work is excellent, but I took the order 18 days and arrived
S***g –
God is a fast delivery and the same picture is the same as the imagination of Macha Allah💖
M***d –
The dress is so beautiful it was in stock👍🏻👍🏻The seller is so collaborative I recomend Banat Jannen and The seller is cooperating because it is available to them and I received a week I advise you
Customer –
SOOOOOO PERFECT!!!!! And very fast delivery and the seller she’s the best , good quality and good fabric soooo nice i like it i really recommend it
f***i –
The dress is a word😍😍
Z***n –
Just like pics very beautiful and amazing,but even the smallest size 2 is big for me, I usually wear size 0
l***1 –
Very beautiful and details sweet and accurate and its price is very suitable with the cloves in it and the same picture
Customer –
The dress is more than wonderful, the same picture exactly.
Customer –
They go crazy once sweeter than the pictures♥* The present document is being issued without formal editing.😍😍And dealing with the seller once was fast arrived within a week only
Customer –
Very good quality, and it looks just like the picture
r***m –
Crazy and luxurious bitter
A***h –
I got a week, but before I reached out to the door and my size was available the second day of payment shipped to me follow the sizes of the table with a weight of 5 and 6 of
w***W –
Very very beautiful and heavy😍😍😍😍With it.
a***h –
The dress I asked for my client and her fans followed me and I am a broker and marketer for this wonderful site😍😍😍👏🏻I shot him with my bottles.
Customer –
I would recommend it to you quickly. Ask him before you ask him when he will give you a beautiful ride. I would recommend it. I would recommend it Quickly ask him before you ask him when he will get you beautiful in a way I advise him MRA Jannen MRA I advise him quickly I ask him before you ask when he will deliver before you ask when it’s gone. I recommend it to you beautifully in a way that I recommend it to you. I recommend it to you quickly. Ask him before you ask him when he will deliver it to you. Beautifully recommended MRA
S***D –
And God I was afraid and entrusted to God and took him to the daughters of the most beautiful of the picture and delivery was a month exactly and received I advise you confidence👌🏻👌🏻My mobile is not a picture of you
Z***a –
Spectacular super quality love it and arrive prontooo graciasss to the supplier master amoo
E***h –
Exactly the same picture, but it’s too late to send the order.
r***r –
Beautiful and luxurious the same picture exactly and Jani before the occasion of the day thank God and came my size and beautiful once😍
A***r –
Very luxurious and heavy beaded dress with fast delivery and an belt ,thank you so much!!
m***r –
Perfect.
Customer –
The dress is very beautiful and the store is treated in a respectable manner for me to deal with another bitter, God willing, but there is a problem with the dress beads quickly
S***r –
Very elegant and beautiful , received it very fast and i would definitely buy more dresses in the future ♥️♥️♥️♥️