SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| LOCATION |
*ESTIMATED SHIPPING TIME |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason. If you did
not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lalbug (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of lalbug.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps. Please do not send your purchase back to us unless we authorize you to do so.
g***r –
Exactly like the picture! ITS STUNNING! Amazing fabric and delivered SOO fast!! I paid for express shipped and got it delivered a week later! Super happy. It’s not my first time buying stuff from this seller and every time I do, they never fail to make me happy! Thank you guys so much
y***r –
Beautiful. Heavy quality. (Great!) looks exactly like the picture, actually BETTER.
J***Z –
Very nice, exactly the same picture, and the same color. The seller’s dealings are very wonderful, and his shipment is fast. I recommend it.
J***h –
The dress is luxurious and luxurious, and its price is suitable for its existence, doubt, sewing and embroidery. Everything is perfect. Thank you. Thank you for your service. Thank God.
J***Z –
Absolutely stunning. I’m so so so pleased with this
M***i –
Thank U it’s so nice
Customer –
Amazing dress . Really gorgeous . Received by one week or less😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍🙏🏻😍
a***r –
The seller is is amazing and responds quickly. The dress is gorgeous, just like the pictures and the quality is great!
Customer –
The seller is really cooperative, one of the best on this site. Dress identical to the picture , high quality fabric and beads. Don’t think twice about before purchasing from this store he’s the best.
و***س –
His broker Ali express to me, ask him to communicate with me and flow and this is my account And the two channels of tarqam asasd770 download the best shops and products most requested and download discount codes
H***e –
The dress is amazinnnnng it fits me perfectly and the smaller is so sweet and she shipped it so fast🩷
Customer –
I advise him to take the mind and my weight
M***i –
The dress is amazing i live in the UK and got it in 9 days only. It’s worth to buy it. I live in Britain and the dress magnificence frankness and its price is suitable.
J***d –
Nice nice nice wonderful ❤️❤️❤️❤️❤️❤️❤️❤️amazing exactly the same of the photo
a***r –
Saab describe the beauty and luxury of the dress by nature and delivery was within six days Macha Allah and I think to sell my dress suitable for the article, which is a special communication size 6
K***k –
Very beautiful like the description completely and the seller cooperated with me and sent it in record time💖💖Thank you for your good faith
S***r –
Amazed by the splendor of the dress, heavy and excellent sewing! Worth its price once. And arrived quickly at 18-5 and arrived at 23-5 !!! Exactly five days.
U***r –
The dress is amazing but the return process is horrible. It’s very expensive and not easy. I had to pay double and order my dress again in order to have the correct size.
M***y –
Omg 😱 one of the most beautiful 😍 dress I ever seen thank a lot to the sale it’s a dream dress . I will post pictures soon . Just like in the picture I gave out my measurements and everything turned out perfect 👍. Also fast shipping too . Coming for more orders from this store 🏬❤️
M***d –
I took a large👌🏻👌🏻I weigh 68.
Customer –
Yabat and not designed to settle and God is beautiful beautiful in a terrible way and the size of the fetus and the pattern of the cloth Shui took smaller than my size and saw a mask on
L***i –
Very nice.
Customer –
5 stars ain’t enough!! Ordered 3 Dresses and everyone is amazing by itself!! The comunicatipn was amazing. This wasn‘t my last order !! From now on I only buy by this seller! Thank you very much!!!
S***7 –
💯
i***a –
First I just want to say this came WAY faster than expected. this seller was absolutely amazing with communication. I realized that a size 2 would be too small on me so I asked them to send me a size 6 instead and they did. I’m so amazed at how beautiful it looks.
M***i –
The dress is rowooh and the sewing is set and I arrived about 5 days
V***e –
The dress is very beautiful and the size seller recommend fit me perfectly,the shipping is super fast and arrive to me in about 10 days ,thank you so much!!
J***u –
I loved this dress!! ! It’s it according to the size chart, it’s very good quality and beautiful. I received many many compliments on his dress.
o***o –
The same picture is the size of the chest😍Thank you.
Z***o –
The dress takes the mind to make a luxury once I have a suitable date of 7/1 selling it to the phone communicate with me 0550148671 and fast time arrived within a week because it was ready if
r***b –
And God arrived within four days but bought to marry a beautiful brother elegant tailor sweet and shiny dress sweet decree and the seller is cooperative and Fast Reply
Customer –
Beautiful I love
a***r –
I am not one to make reviews, but for this product I had to because it is the most accurate purchase I’ve ever made on AliExpress. The delivery originally stated it was going to arrive August 16 although it came in within one week and I was shocked. This dress is everything that I was looking for. It is great quality. The only thing I would say is to be careful with the beating because it can snake on the dress and come apart a little bit but nothing a little stitching can’t fix. The sizing is different so make sure you don’t go to your original size go up a size . overall very cute dress I’m happy with it.
e***r –
I’m very happy
H***u –
His broker Ali express to me, ask him to communicate with me and flow and this is my account And the two channels of tarqam asasd770 download the best shops and products most requested and download discount codes
Customer –
So crazy.💜💜And heavy, the first time to buy online and I have a quantity of confidence in a dress and shop and seller💜💜I got a week with FedEx.