Welcome to our store, we have:
1. Best Price- Superior Fabric, Advanced Custom Craftsmanship, Accurate Measurements and Complete QC system.
2. High quality Custom Made Service- All of our gowns are made to order and can be customized & altered according to your requests.
3.The dress is made to order.Usually our production time is 10-20 days, expedited order 7-15days;In peak season ,our production time is 15~35days.We suggest customers order at least 2 months earlier to leave more time for production and the shipping.
3.Shipping time depends on the shipping ways you chosen.Shipping time is about 5-7 working days by DHL ,Fedex,UPS, etc.
4. Rush order is available. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates.
We have brand with a history of more than 20 years , in addition to this , we have our own factory, an excellent design team and absolute cost performance , please believe that we will make your ideal dress for you.
100% REAL PHOTOS BY IENA
Q: About size
A:Manual measurement allows 2-3cm error !!
Please don't not choose you usually wear and kindly choose size accroding to the our size chart ↓
If there is anything you don't understand during the measurement, please feel free to contact us, we will be pleasure to solve the problem for you.
please first to understand all custom-made order doesn't support return and refund,
usually to custom made need pay 15 USD custom-made fee, some items are higher, and plus size fee is also 15USD if the size is bigger than US16.
We will refuse refund if u do not help clearance customs. So please read careful the policy of the CLEARANCE below. Thanks.
!!!For customized size or style, we will dont accept refund.
1.You have 5 days to decide if the items are right for you after you received them.
2.You can return or exchange any unworn,unwashed,unaltered,undamaged items in original package including your order No.
3.Return shipping fee is paid by buyer.
4.In order to slove your problem as soon as possible,please contact us first and tell us your return season.
5.After we received your returning parcel info and tracking No. we will refund your money to your account within 3-10 working days.
6.We are so sorry about that if you received item that is not what actually you order or not the same as the pictures show or the description says on webpages.
About Color and Quality
Since computer screens have chromatic aberration, especially between CRT screen and LCD cscreen, color difference can not be avoided, so we can not guarantee that the color of our products will be excetly same as the pictures you saw, please understand. If you are very very strict in color, please contact us firstly before you place an order. Thanks.
Basically all the style pictures are from the Internet. We can't guarantee that they can be 100% the same(except the items with sample photos), but we will try our best to improve the similarity. And also the price is directly proportional to the quality so we hope you can be satisfied with the quality based on the price.
You can choose your favorite color from the following colors to customize your own dress.↓
Q: How about custom made size?
A: We can provide free customized colors services.
Please send your body measurements to me, we will help you customize it to fit your size.
Q: How about custom made colors?
A: We can provide customized colors services.
You can base on the color card or contact us to choose the colors.
Q: How about custom made dresses?
A: You can send me the dress picture, then I will give you a good price.
If you accept, we will send the payment link for you.
Q: Can I change some original dresses designs?
A: No problem. Please contact us.
Q: Do you support dropshipping and wholesale? How to get a watermark image?
A: We are glad to cooperate, welcome to contact us, we will send watermark pictures to you.
Q: How long can I receive the dress ?
A:Usually we can ship the dress within 10-20 days . Shipping time is about 5-7 working days by DHL ,Fedex,UPS, etc. If you need it urgently , please tell us ,we can arrange a rush order for you 🙂
Please message me your deadline in advance or detail any time-sensitive requests in the order's note box at checkout.
Q: Production time
A: The dress is made to order.Usually our production time is 10-20 days, expedited order 7-15days;In peak season ,our production time is 20~35days,
We suggest customers order at least 2 months earlier to leave more time for production and the shipping. When you place an order, you can view the total shipping time.
Q: Shipping time
A:Shipping time depends on the shipping ways you chosen.Shipping time is about 5-7 working days by DHL ,Fedex,UPS, etc. Aliexpress standard shipping is a cheap and unsteady slow way(about 15~45days,Aliexpress can only promise ship within 60 days);
Q: About rush order
A:We provide rush order service for all products. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates.
Q: About size
A: Please don't not choose you usually wear and kindly choose size accroding to the our size chart ↓ Manual measurement allows 2-3cm error !!
Q:About plus size
A: We usually need to charge a certain custom fee for plus size(The size over US 16)
Q: Is there discount for follow store?
Q: What if I don't like these dresses?
A: First of all, please don't leave a bad feedback and open the dispute, contact us.
We will 100% help you solve this problem.
Since your feedback is very important to the development of our business, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It'll just take you one minute. If you aren't satisfied, please don't give us negative feedback immediately, please contact us first, no matter what happens, We believe that we can find a best way to resolve the problem. Thank you for your understanding.